Rupert Murdoch, en ABC Radio National. La conferencia completa, aquí.
“If you discuss the future with newspapermen, you will find that too many think that our business is only physical newspapers. I like the look and feel of newsprint as much as anyone. But our real business isn’t printing on dead trees. It’s giving our readers great journalism and great judgment.”
“In short, we are moving from news papers to news brands. For all of my working life, I have believed that there is a social and commercial value in delivering accurate news and information in a cheap and timely way. In this coming century, the form of delivery may change, but the potential audience for our content will multiply many times over.”
“The first [challenge facing newspapers today] is the competition that is coming from new technology—especially the internet. The more serious challenge is the complacency and condescension that festers at the heart of some newsrooms. The complacency stems from having enjoyed a monopoly—and now finding they have to compete for an audience they once took for granted.
The condescension that many show their readers is an even bigger problem. It takes no special genius to point out that if you are contemptuous of your customers, you are going to have a hard time getting them to buy your product. Newspapers are no exception.”